85.2%

Requests Answered

87254

Total Requests

$9,856

Total Revenue

23.5%

Support Costs

Revenue And % of Support Costs To Revenue
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Request Volume Vs. Service Level
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Customer Satisfaction 2018
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3/5

Satisfied : 65%

Unsatisfied : 35%

3/5

Very Satisfied : 65%

Very Unsatisfied : 35%

Avg Time To Solve An Issue
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Less than 1 Hour80%

1-2 Hours60%

More Then 2 Hours 40%

More Then 5 Hours 20%

Gaussion Texture

Gradient Background